1. Information We Collect
We collect information that you provide directly to us, such as when you:
- Fill out contact forms on our website
- Subscribe to our newsletter
- Request a consultation or quote
- Engage with our services
- Contact us via email, phone, or social media
The types of information we collect include:
- Personal Information: Name, email address, phone number, company name
- Business Information: Industry, business size, marketing goals
- Technical Information: IP address, browser type, device information
- Usage Information: Pages visited, time spent on site, interactions
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our digital marketing services
- Communicate with you about our services
- Send you marketing materials (with your consent)
- Analyze website usage and improve user experience
- Comply with legal obligations
- Protect against fraud and security threats
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who help us deliver our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to do so
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
- Incident response procedures
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and performance
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, please contact us at privacy@pouchcare.com.
7. International Data Transfers
As an international digital marketing agency, we may transfer your personal information to countries outside your residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by relevant data protection authorities
- Certification schemes and codes of conduct
- Binding corporate rules where applicable
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:
- The nature of the information and purpose of processing
- Legal and regulatory requirements
- Business needs and operational requirements
- Your consent and preferences
9. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a prominent notice on our website
We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
12. Effective Date
This privacy policy is effective as of January 15, 2024, and was last updated on January 15, 2024.
